iFixit’s new app uses AI to help you repair your stuff

We’ve all been there: You can’t (or won’t) get help when something breaks, but the YouTube clip doesn’t cover your specific issue. It’s what repair gurus at iFixit want to solve with FixBot, an AI-enabled app that talks you through whatever repair you’re doing. The chatbot will help you diagnose the problem and then walk you step-by-step through the fix. Plus, it’s voice-enabled so you won’t have to get your phone all smeary when you’re elbows-deep in a job. After all, iFixit’s guides don’t just cover fixing your electronics, but everything you might fancy doing yourself, from appliances through to cars and trucks.

Unlike traditional AIs, FixBot has been trained on iFixit’s library of 125,000 guides, its forum and database of repair manuals. The company says there’s less risk of hallucination as it pulls from and shows you the schematics it’s referencing to ensure you don’t order the wrong gear. Users can even upload images from their phone, so the app can point out which bit is which. The company is open about its limitations: It’s an AI, so it’s not bulletproof, and its knowledge only runs as far as its library. It can hunt elsewhere for manufacturer data and on other repair forums but you’ll be warned about the information it pulls from it.

In addition, FixBot will keep an eye on your phone’s battery health in real time to tell you when it’s time to get a replacement. The tool is, for now, in beta, thanks to the fuzzy way some companies track their battery health, but iFixit is promising greater detail than what you currently get. Plus, when it is time to swap out your battery, you can order the parts and kit all within the app. 

FixBot is launching for free on both the App Store and Google Play but it won’t remain that way forever. At some point, free users will switch to a version with access limits, and will be prompted to upgrade to the paid tier for $4.99 a month or $50 a year.