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- OpenAI agreed to a deal with the Pentagon in February.
- Staffers have quit in opposition, and customers are uninstalling ChatGPT.
- CEO Sam Altman said OpenAI amended the deal following public criticism.
For OpenAI, securing a high-profile deal with the Pentagon would normally be grounds for celebration. Instead, the company is navigating a wave of backlash from both staffers and consumers over how its AI tech could be weaponized.
CEO Sam Altman announced the agreement — which gave the Pentagon access to its AI models — on February 28, days after rival Anthropic rejected a similar deal.
Anthropic CEO Dario Amodei said his company wouldn't sign a deal without assurances the technology wouldn't be used to power autonomous weapons or mass domestic surveillance.
"We cannot in good conscience accede to their request," Amodei said at the time.
Altman moved to amend the deal amid mounting criticism. It wasn't enough to quell the backlash, which came fast and threatened both OpenAI's reputation and its reign as the leading AI company.